Every neighborhood deserves someone who cares
SolveTo is Toronto's all-in-one platform that empowers citizens to report neighborhood issues in seconds and get them to the people who can fix them.
Because Torontonians love their city, eh! ❤️
Our Story
Every spring, the City of Toronto asks residents to report potholes and infrastructure problems by calling a phone number or sending an email. The process is slow. Meanwhile, accidents happen, damage accumulates, and frustration builds across the city.
We built SolveTo to change that. Founded in January 2026, SolveTo gives every Torontonian a way to report a neighborhood issue in under 30 seconds, snap a photo, let AI handle the details, and your report goes directly to city services and your ward councillor.
We believe that citizens have a voice, city teams get structured data, and communities can track progress together on a shared public map.
From the Founder
I have spent over 15 years building software across UX design, UI engineering, and full-stack development, working with corporations, SaaS companies, and startups across diverse industries. My passion has always been building software that solves real problems people face daily.
Living in Toronto, I kept hitting the same frustration. I'd drive over a pothole and think: why isn't there a way to tell the city about this in a few seconds? The existing process, a phone call or an email buried in a queue, felt disconnected from how people actually live and move through a busy city.
That question sparked the idea for SolveTo. From the start, the goal was to make it as simple as possible—no complex forms or extra steps. Just snap a photo, review the AI-drafted report, and send. Your detailed report with evidence and location goes straight to city officials and your councillor in seconds.
That obsession with simplicity drives everything we build at SolveTo. Civic engagement should be effortless, not a chore.
How It Works
Spot
Notice a pothole, graffiti, broken sign, or anything that needs attention in your neighborhood.
Snap
Take a photo. AI identifies the issue type and drafts a report for you to review.
Send
Your report goes directly to city services and your ward councillor with full details and location.
What Can You Report?
Our AI recognizes 25+ issue types. Here are the most common categories.
Streets & Sidewalks
- Potholes, road damage, cracked sidewalks, ice buildup
Public Spaces
- Graffiti, vandalism, broken streetlights, litter and debris
Parking & Vehicles
- Illegal parking, abandoned vehicles, accessibility concerns
Parks & Green Spaces
- Damaged playground equipment, fallen trees, maintenance issues
Don't see your issue? Just take a photo, let AI categorize it, and send it to the right team.
Also, you can edit the report title and description before sending it.
Privacy & Data
We collect only the data necessary for account creation and keeping you updated on your reports such as your email, and phone number. This personal information is kept strictly private, stored securely within the application, and never shared with the city, ward councillor, or any outside party. Only SolveTo administrators have access to this data for support and security.
When you submit a report, only the issue details like type of problem, photo(s), description, and problem location are sent to city services and displayed on the public map. Your identity, contact information, and account details are never shared publicly or with city officials. We are committed to protecting your privacy at all times.
Get Involved
Whether you're a resident, city official or councillor, we'd love to hear from you.